AI receptionist for
multi-clinic dental
and veterinary groups
in Singapore

Triage every clinic call, book every appointment, escalate every emergency — across all your branches in Singlish and 13 languages, 24/7.

Monday morning rush: 120+ appointment calls across clinics. Every urgent patient gets a booked appointment.

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Your front desk is the bottleneck

Monday morning hits and the phones don't stop. Emergency cases, routine reschedules, new patient registrations — all competing for your receptionist's attention while walk-ins queue at the counter. Across multiple branches, that's 120+ calls before lunch. Missed calls mean missed revenue and, worse, patients who needed help going elsewhere.

How Trelinx helps dental & veterinary clinics

Appointment booking across clinics

Patients call one number and get booked into the right branch based on availability, location, or doctor preference — no transferring between lines.

Emergency triage & escalation

The AI detects urgent symptoms — severe pain, post-op complications, breathing issues — and escalates immediately to the clinic manager or on-call vet. No urgent case sits in a queue.

Reminder calls to reduce no-shows

Automated WhatsApp and voice reminders go out 24 hours and 2 hours before each appointment. Patients confirm, reschedule, or cancel with a single reply.

WhatsApp auto-reply for hours & location

After-hours WhatsApp messages get instant replies with clinic hours, directions, and next-available slots — so patients don't call a competitor while waiting for Monday.

Multi-clinic dashboard

One view across all branches: call volumes, peak hours, missed-call rates, appointment conversion. Know which clinic needs more front-desk support before it becomes a problem.

Singlish + 13 languages

Patients speak in whatever they're comfortable with — Singlish, Mandarin, Malay, Tamil, or any of 13 supported languages. The AI responds naturally without switching modes.

Frequently asked questions

Can it triage emergencies and escalate urgent calls?
Yes. Trelinx detects urgency signals — severe pain, post-surgery complications, breathing difficulty — and immediately escalates to the clinic manager or on-call vet via a live transfer or SMS alert. Non-urgent calls continue through normal booking.
Does it integrate with clinic appointment systems?
Trelinx connects to popular clinic management systems via API or calendar sync. If your system supports webhooks or iCal, we can push confirmed appointments directly into your schedule — no double entry required.
Can it send appointment reminders to reduce no-shows?
Absolutely. Trelinx sends automated WhatsApp or voice reminders 24 hours and 2 hours before each appointment. Patients can confirm, reschedule, or cancel directly from the reminder — freeing your front desk from manual follow-up calls.
Is it PDPA compliant for patient data?
Yes. All patient data is encrypted at rest and in transit, stored on AWS infrastructure in the Singapore region. We follow PDPA obligations including consent collection, data retention limits, and access controls. You remain the data controller at all times.

Stop losing patients to missed calls

15 minutes. We'll show you how Trelinx handles a Monday morning rush across three clinic branches — from emergency triage to confirmed bookings.

Book a Demo