9:14 PM
The clinic is closed, but a patient needs to move tomorrow's appointment.
Can I change my appointment to next week?
Built for Singapore multi-location businesses
Every customer enquiry answered. Across every location.
Trelinx answers calls and WhatsApp, completes bookings and payments, and brings in your team only when human judgement is needed.
Singaporean English voice · Singlish support · 15+ voice languages
Call or WhatsApp a working demo agent. No signup.
Singapore data residencyPDPA-aware controlsHuman handoff
Trelinx Front Desk
Live customer call
Booking request · Orchard
Availability
Booking
Payment
Trelinx on WhatsAppTypically replies instantly
From enquiry
to booking.
In one conversation.
to booking.
In one conversation.
The problem
Your front desk can be fully staffed and still be overloaded.
Calls, WhatsApp and walk-ins arrive at the same time. Trelinx handles routine demand so your team can stay with the customer already in front of them.
6:43 PM
The receptionist is helping a parent at the counter when another parent calls.
Hi, do you have slots for 2 kids today?
Saturday lunch rush
Front-of-house is serving a full restaurant while reservation calls keep coming in.
Do you have a table for 6 tonight?
The issue is not whether you have a receptionist. It is what happens when demand exceeds one person's attention.
Try Trelinx live
Try one real customer request.
Choose the closest scenario. Use the sentence below, then call or WhatsApp. You will know in under a minute whether Trelinx can handle the job.
Try speaking naturally, use Singlish, or test another supported language.
CLINIC TEST
“Can I book a health screening this Saturday morning near Bishan?”
Then try changing one detail“Actually, can I move it to next week?”
What should happen
Finds the right branchChecks availabilityBooks the appointment
Call Trelinx+65 6034 9273
Tell Lucy: “I’d like to try the clinic demo.”
Call nowWhatsApp TrelinxYour test message is prefilled
Live Trelinx demo using illustrative business data. No signup.
How Trelinx works
From conversation to real action.
A customer calls or messages. Trelinx goes beyond a typical AI receptionist: understanding what they need, answering from your business rules, completing the next action, and bringing in your team only when judgement is required.
CALLS + WHATSAPP
Customers reach you
anytime, from anywhere.
anytime, from anywhere.
TRELINX
UnderstandAnswerAct
Grounded in your business
rules and customer context.
rules and customer context.
TAKES ACTION
Book appointments
Take payments
Route enquiries
Update your systems
Remember customer context
YOUR TEAM
Only when human
judgement is needed.
judgement is needed.
Everything appears in your Command Centre.
The operator side
You tested the customer side. Here's what your team sees.
Completed work stays visible. Exceptions rise to the top. HQ does not need to read every conversation to stay in control.
Illustrative Command Centre
OPERATIONS
Across all locationsToday
Conversations84Calls + WhatsApp
Bookings21Created by Trelinx
Resolved78No staff needed
Needs attention6Human judgement
Recent conversationsWhat customers asked today
View allAvailability enquiryOrchard · 10:42 AM
Booking createdResolved
Reschedule requestTampines · 10:18 AM
Waiting for replyOpen
Pricing questionMarina · 9:57 AM
AnsweredResolved
Needs youOnly the exceptions
6Refund requestTampines · WhatsApp
Special event enquiryOrchard · Call
Complaint follow-upMarina · WhatsApp
INBOX
Voice + WhatsAppConversations
Unified conversation historyChannel, location and outcome stay together
FilterAvailability enquiryOrchard · Call · 10:42 AM
Booking createdResolved
Reschedule requestTampines · WhatsApp · 10:18 AM
Waiting for replyOpen
Deposit confirmationJurong · WhatsApp · 10:03 AM
Payment receivedResolved
Pricing questionMarina · Call · 9:57 AM
AnsweredResolved
LOCATIONS
Live statusAll outlets
OrchardCalls + WhatsApp
Live26todayTampinesBookings + payments
Live19todayMarinaCalls + handoffs
Live23todayJurongMessages + routing
Live16todayEXCEPTIONS
6 openAttention needed
Human review queueContext stays attached to every handoff
Refund requestTampines · Payment policy exception
FinanceSpecial event enquiryOrchard · Non-standard booking
EventsComplaint follow-upMarina · Customer requested manager
ManagerIllustrative product data, not customer performance claims.
Singapore multi-location operations
Every outlet is different. HQ still sees one operation.
Each outlet can keep its own hours, rules and availability. HQ still gets one operating view, with only the exceptions surfaced for attention.
Location-aware routingThe right outlet, schedule and team for every customer request.
One view for HQCalls, WhatsApp, bookings and handoffs stay visible in one operating view.
Exceptions surface automaticallyRoutine work stays quiet. The conversations that need judgement come to your team.
Trelinx Command CentreLive across 7 locations
Select an outlet to see what Trelinx is handlingLiveSINGAPORE
JurongReschedule
Customer
“Can I move my appointment to next week?”
Trelinx actionCalendar updatedNew appointment confirmed automatically.
Illustrative activity · Singapore regional mapVoice + WhatsApp · Location-aware routing · One Command Centre
AI + human judgement
Trelinx finishes the routine. Your team handles the exceptions.
Trelinx finishes routine work. When a policy exception needs judgement, your team gets the customer, the context and the work already done.
Illustrative workflowSee what Trelinx can finish end to end.
Actions completedTrelinxHandles the customer journey
AishaOrchard · WhatsApp
“Do you have two spots this Saturday morning?”
Understands the requestBooking enquiry for Orchard.
Checks availabilityFinds an eligible Saturday slot.
Creates the bookingCustomer details and slot are confirmed.
Updates the calendarConfirmation is sent automatically.
Completed
OutcomeCompleted by Trelinx
Booking confirmedSaturday 10:00 AM booked at Orchard.
SystemCalendar updated
CustomerConfirmation sent
StaffNo action required
Handoff toFinanceTampines · WhatsApp
Customer asked
Refund tomorrow's booking.
Trelinx already did
- Found the booking
- Checked the cancellation policy
- Collected the reason
Needs your decisionApprove or decline the exception
No staff action required.The customer journey is complete and visible in Command Centre.
Integrations & actions
Works with the systems your team already uses.
Trelinx checks availability, books, collects payment and updates records in the systems that run your operation.
Calendar & bookingCheck availability and create or change appointments, including Google Calendar workflows.
PaymentsSend deposits and secure payment links with supported payment providers such as HitPay and Stripe.
CRM & customer recordsKeep customer context and outcomes visible to your team.
POS / internal systemsConnect POS and internal systems through scoped custom integrations.
Industries
Built for operations with many locations, teams and customer workflows.
Start with the closest fit. The same operational pattern repeats across branches: enquiries, bookings, changes, payments and exceptions.
Clinics & Healthcare Groups
Branch routing, appointment availability, bookings, reschedules and clear human escalation.
See clinic solution →Tuition & Enrichment
Parent enquiries, branch availability, free trials and schedule changes.
See tuition solution →Co-living & Accommodation
Room discovery, qualification, viewings, reservations and deposit flows across many properties.
See co-living solution →Property Teams
Lead qualification, listing discovery, rich media and viewing bookings.
See property solution →More live demo-backed workflowsParks & attractions · Automotive · Restaurants
Explore all industriesTrust, built for Singapore
Built around Singapore data residency.
Real calls, messages and customer records need clear safeguards. Trelinx keeps the essentials visible: Singapore data residency, access controls, auditability and human control.
Singapore data residencyCalls, transcripts, summaries and WhatsApp history stay on Singapore-region infrastructure.
PDPA-aware controlsDesigned around Singapore privacy obligations and accountable data handling.
PII masking + audit logsSensitive information can be masked and access can be audited.
Human controlYour business decides what Trelinx can resolve and what should be handed to a person.
Transparent pricing
Start with a clear price. Scale when your operation grows.
One outlet starts at S$788/month. Add locations, usage or custom integrations as you need them, without waiting for a sales call to learn the starting number.
Trelinx for one outlet
S$788/ month, all-in
Voice, WhatsApp and the Trelinx Command Centre for one outlet.
Included
1,000 voice minutes1,000 WhatsApp messagesFull Command CentreRecordings, transcripts + AI summariesBookings, deposits + payment linksGoogle Calendar + standard integrationsHuman handoff + customer context
S$9,456 billed annuallySetup currently waivedAdd an outlet anytime: +S$88/month
Scale when you need to
Same platform. More locations.
Keep the same Command Centre and add outlets or usage as your operation grows.
Additional outletSame full platform
+S$88/monthVoice usageBeyond included minutes
S$0.30/minWhatsAppBeyond included messages
S$80 / 1,000Custom integrationBeyond standard integrations
from S$888 onceSetup: S$2,888 once, currently waived on the launch promo.
Extra concurrent line, IVR or website widget:S$88/month.
FAQ
Questions teams ask before rolling out Trelinx.
Security, integrations, live testing, human handoff and multi-location operations, answered directly.
Trelinx includes the capabilities people expect from an AI receptionist, such as answering calls and messages, handling enquiries and booking appointments, but extends beyond that into payments, integrations, multi-location routing, customer context, a unified Command Centre and human exception handling.
Trelinx follows your configured business rules. It can ask for missing context, route the enquiry, or hand off to a person with the conversation history preserved.
Yes. Trelinx can use the relevant outlet, schedule, service and routing rules before answering or taking action.
Trelinx is Singapore-domiciled and is designed around Singapore-region infrastructure for customer conversation data. Confirm exact data flows, processors and retention requirements for your deployment during implementation.
No. Trelinx is designed to work with the systems you already use. Standard integrations include Google Calendar, HitPay and Stripe, while custom integrations can be scoped separately.
Trelinx can hand the conversation to the right person or team with the customer request, conversation context and work already completed attached to the handoff.
Yes. Use the live voice and messaging demo to experience the flow from the customer's side before discussing a deployment.
Trelinx can use prior interaction history where the workflow is configured for it, so a returning customer does not have to repeat everything from the beginning.
Yes. Trelinx Voice places consent-based reminder calls to your existing customers, such as appointment and payment reminders or callbacks they requested. Reminders are set up for your workflow during implementation, and it is not a telemarketing dialler.
Try Trelinx live
One customer request is enough.
Call or WhatsApp Trelinx and use one of the guided tests above. See whether it understands the request, takes the action and gives you a clear outcome.
Prefer to speak with a person?Talk to Sales